Your privacy matters to us. This Privacy Policy explains how jilibbcom collects, uses, stores, and protects the personal information of Filipino players on our platform.
jilibbcom ("jilibbcom," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our platform at jilibbcom.one. This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and safeguard your personal information when you access or use the jilibbcom website, games, and related services (collectively, the "Platform").
This Policy applies to all users of the jilibbcom Platform, including registered players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
Note: If you do not agree with this Privacy Policy, please do not use the jilibbcom Platform. Continued use of the Platform constitutes your acceptance of this Policy and any updates made to it.
jilibbcom collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
We collect this data directly from you during registration and use of the Platform, automatically through cookies and tracking technologies, and from third-party identity verification and payment processing partners.
jilibbcom uses your personal data for the following purposes:
jilibbcom does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.
jilibbcom processes your personal data on the following legal bases:
jilibbcom does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
Important: jilibbcom will never share your financial data — including your GCash number, PayMaya account, or bank details — with any third party except your payment provider and our fraud prevention partners, strictly for the purpose of processing your transactions.
jilibbcom uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibbcom Platform. For more information on managing cookies, refer to your browser's help documentation.
jilibbcom retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
When your data is no longer required, jilibbcom will securely delete or anonymise it in accordance with our internal data disposal procedures.
jilibbcom implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While jilibbcom takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilibbcom will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by jilibbcom:
To exercise any of these rights, please contact our Data Protection Officer via the contact details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
The jilibbcom Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jilibbcom does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jilibbcom Platform, please contact our support team immediately so we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.
The jilibbcom Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the jilibbcom Platform and does not cover the privacy practices of any third-party websites or services.
jilibbcom is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the jilibbcom Platform.
jilibbcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision will always be indicated at the top of this page.
Where changes are material, jilibbcom will provide reasonable notice via the Platform or by email to your registered address prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how jilibbcom protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jilibbcom Data Protection Officer:
Our support team serves Filipino players nationwide — from Manila, Cebu, Davao, Quezon City, and Makati — around the clock, every day of the year.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
We take data privacy seriously. Here's what every jilibbcom player can count on when it comes to the safety and handling of their personal information.
Every connection between your device and jilibbcom is secured with TLS 1.3 encryption — the same standard used by major banks. Your login credentials, financial data, and personal details are always transmitted securely.
jilibbcom processes all player data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Your rights as a Filipino data subject are fully recognised and upheld on our Platform.
jilibbcom never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used solely to operate the Platform, process payments, and keep your account secure.
You have the right to access, correct, and request deletion of your personal data at any time. Our Data Protection Officer is available via live chat or email to handle all data subject requests promptly.
Your GCash, PayMaya, BPI, BDO, and Metrobank details are encrypted at rest using AES-256 and shared only with your payment provider for transaction processing. We never store full card or account numbers in plain text.
Our Platform undergoes regular independent penetration testing and security audits. Any vulnerabilities are addressed promptly. In the event of a data breach, jilibbcom will notify affected players and the NPC as required by law.
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